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Notes from the desk

Short, practical writing on clearance, trade terms and cargo handling. Not market commentary — the questions that arrive before a booking.

New notes are added when the same question reaches the desk three times.

Topics

What we write about

Three themes cover most of the questions our operations desk answers by email.

Customs and compliance

Classification, valuation, ISF and entry paperwork — where a shipment stops and why.

Ocean and air operations

Booking cut-offs, roll-overs, demurrage and the practical difference between service strings.

Trade terms and e-commerce

DDP, DDU and DAP choices, plus replenishment flow to marketplaces and fulfilment centres.

Question not covered here?

Send it with the lane and the cargo type. If it needs a written answer, we will write one.